At YHBS, we are excited to offer FREE shipping on all orders to enhance your shopping experience!

Order Processing Times: We strive to process and dispatch your order within 1-3 business days. During peak periods and holidays, processing may take up to 7 business days. Your order is considered dispatched once it has been handed over to our shipping carrier.

Estimated Shipping Times: Delivery times vary based on your location. Below are the estimated shipping durations by country:

• 🌍 USA: 7-9 business days
• 🌍 Canada: 7-9 business days
• 🌍 Australia: 11-12 business days
• 🌍 Ireland: 7-9 business days
• 🌍 Scotland: 5-7 business days

Please be aware that during busy periods, our shipping carriers may face delays that are out of our control, potentially affecting delivery times. International orders may also encounter customs delays, extending the delivery timeframe.

Order Changes and Shipping Details Accuracy:

Ensuring accurate shipping details at checkout is crucial. Incomplete or incorrect information may lead to delays or order cancellation. If we detect issues with your shipping details, we’ll contact you within 3 business days to confirm. If we do not receive a response, we may need to cancel your order. To update shipping details post-purchase, please contact us at info@yourhbstore.com within 24 hours.

Delayed Delivery:

While we aim to ship orders promptly, delays can occur due to factors beyond our control, such as courier issues or severe weather. Should there be any delay in your order, we will inform you promptly and work closely with the courier to minimize the wait.

Lost or Stolen Packages:

If your package is lost or stolen after dispatch, contact us at info@yourhbstore.com for assistance. We recommend contacting the courier directly as well to initiate a claim. YHBS is not responsible for lost or stolen packages once handed to the courier, but we will do our utmost to assist you in resolving the issue, including liaising with the courier on your behalf.

Policy Updates:

YHBS reserves the right to update or modify this Shipping Policy at any time without prior notice. It’s important to review this policy regularly to stay informed about any changes that may affect your orders.

By purchasing and using YHBS products, you acknowledge and accept this Shipping Policy and any amendments made to it.

For any questions or further assistance, please feel free to reach out to us.