At YHBS, we dedicate ourselves to delivering solutions that address your needs. We stand by the quality of our products and advise using them for at least 14 days to fully assess their benefits. If, after this period, you are not fully satisfied, our 30-day money-back guarantee allows you to request a refund. For assistance, please reach out to us via email at info@yourhbstore.com.

Cancellation Policy

You may modify or cancel your order within 24 hours of placement. Requests beyond this timeframe may be difficult to fulfill due to the processing progression of your order. Should you cancel within the specified 24 hours, your refund will be processed within seven business days.

30-Day Money Back Guarantee

YHBS products come with a promise of effectiveness. We encourage a minimum trial of 14 days to experience their full potential. If you're not satisfied within 60 days, you are entitled to return the product. Please note, shipping fees, if any, are non-refundable.

Initiating a Return

To begin the return process, please contact our support team either through our Contact Us page or by sending a direct email to info@yourhbstore.com. For quicker service, include your Order Number or the Name and E-Mail Address used during purchase.

Damaged Items

We take precautions to protect our products during shipping. If you receive a damaged item, please report it to us within 72 hours of delivery by emailing info@yourhbstore.com with a clear photo of the damage. We’ll assess the situation and determine if a replacement is applicable. Please note, we do not provide refunds or replacements for products damaged through regular use, wear and tear, or misuse.

Shipping and Delivery

While we aim to deliver promptly, certain factors such as courier issues, customs, or other external influences may delay deliveries. These are beyond our control, and we suggest contacting the courier directly should you encounter delivery issues. YHBS is not liable for lost, stolen, or delayed packages.

Incorrect Shipping Address

It is crucial to ensure that the shipping address provided at checkout is accurate. If the address is incorrect and not reported within 24 hours of placing your order, you may not be eligible for a resend or refund.

Policy Changes

Please note that YHBS reserves the right to amend this Refund Policy at any time. It is your responsibility to review the most recent version before making a purchase. By buying and using YHBS products, you accept and agree to adhere to the current version of our Refund Policy.